Terms & Conditions
This Agreement ("Agreement") is entered into between the Guide ("we," "our," or "us") and the Client ("you" or "your"). By engaging our services, you agree to the following terms and conditions:
1. Course and Program Overview
Our Courses and Program provides professional guidance services aimed at supporting your personal and professional journey. We ( Joyful Clemantine and other Collaborators within 10HOUSES) offer practices, practical tools and strategic insights for both business and personal growth.
2. Client Responsibilities
You accept full responsibility for your physical, mental, and emotional well-being during our sessions
You maintain the right to terminate services at any time
You are responsible for implementing choices and decisions in all areas of your life
You agree to actively participate in the guidance process and complete assigned tasks
3. Service Scope
Our service facilitates personal, professional, and business goal development
We provide comprehensive guidance across various life aspects including work, finances, health, relationships, education, and recreation
This is not a substitute for mental health services, medical treatment, legal advice, or financial consulting
4. Confidentiality and Communication
All information shared remains confidential unless otherwise stated in writing or required by law
Anonymous case discussions may be shared with other professionals for consultation
Email response time is within 48 business hours (urgent matters should be marked accordingly)
5. Client Commitments
Maintain open communication about the effectiveness of the guidance process
Request specific support when needed
Remain receptive to feedback and new approaches
Engage in homework and learning opportunities between sessions
Honor all agreements made during the guidance process
6. Acknowledgment: Legal Disclaimers and Limitations
Joyful Clemantine Wamariya and 10HOUSES LLC (collectively referred to as "Provider") will exercise professional diligence and make every reasonable effort to fulfill all components of this Agreement. However, due to the nature of personal development and consulting services, Provider cannot and does not guarantee specific results or outcomes. The Client acknowledges and understands that results may vary based on numerous factors, including but not limited to individual commitment, circumstances, and implementation of suggested strategies.
6.1 Service Provider: The Provider (Joyful Clemantine Wamariya and 10HOUSES, LLC) shall provide professional services with reasonable care and skill in accordance with industry standards.
6.2 No Guaranteed Outcomes: The Provider makes no warranties or guarantees, express or implied, regarding specific outcomes or results from the consulting services. Client success is contingent upon individual effort, circumstances, and implementation of provided guidance.
6.3 Limitation of Liability: To the fullest extent permitted by law, the Provider shall not be liable for any damages, whether direct, indirect, special, incidental, consequential, exemplary, or punitive, arising from or related to the consulting services, including but not limited to:
a) Loss of revenue or profits
b) Loss of business opportunities
c) Loss of anticipated savings
d) Damage to reputation
e) Any other pecuniary or non-pecuniary loss
6.4 Scope of Services: The services provided hereunder are strictly limited to personal and professional development consulting and strategic guidance. This Agreement explicitly excludes any medical, psychiatric, psychological, or therapeutic services. Clients requiring such services are advised to seek appropriate licensed healthcare professionals.
6.5 Acknowledgment:
By executing this Agreement, the Client acknowledges having read, understood, and agreed to all terms and conditions contained herein, and commits to engaging in this professional relationship in accordance with these terms.
Provider shall not be liable—whether in contract, tort (including negligence), strict liability, warranty, or under any other legal or equitable theory—for any direct, indirect, special, incidental, consequential, exemplary, or punitive damages arising from or relating to the consulting services provided under this Agreement. This includes, but is not limited to, loss of revenue, profits, business opportunities, anticipated savings, reputation, or any other economic or non-economic losses.
This Agreement explicitly excludes any form of medical, psychiatric, psychological, or therapeutic advice or care. The services provided are strictly limited to personal development consulting, strategic guidance, and professional advisory services. If the Client requires medical, psychiatric, psychological, or therapeutic assistance, they should seek appropriate licensed healthcare professionals. The Client acknowledges that the Provider is not licensed to provide, and this Agreement does not constitute, healthcare services of any kind.
By initiating services, you acknowledge your understanding and acceptance of these terms and conditions, and commit to creating positive change in your life through this professional relationship.
